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Honest answers about cold, damp homes.

Cold rooms, freezing bay windows, condensation, black mould and noisy walls, explained by Wojtek, a Retrofit Assessor who works on these homes every week across the West Midlands.

Why is my bay window so cold?

A bay window is usually cold because it is built differently from the rest of the house: a thin, often uninsulated panel under the window, three exposed sides, a lot of glass and a small roof above. Turning the heating up warms the air, but it cannot stop those surfaces losing heat to the outside.

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How do I stop mould coming back?

To stop mould coming back you have to change the conditions it grows in: too much moisture in the air, surfaces that are cold enough for it to…

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Why are my heating bills so high?

Heating bills are high when a house loses heat faster than the heating can comfortably replace it, and energy prices then multiply that loss. In…

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Why is one room colder than the rest of the house?

One room is usually colder because it loses heat faster than the others, gets less heat in, or both. Corner bedrooms, bay rooms and rooms over a…

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Why does my house feel cold with the heating on?

A house feels cold with the heating on when the walls, floors and windows stay cold even though the air has warmed up. Your body loses heat to those…

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How do you insulate a Victorian house without causing damp?

You insulate a Victorian house safely by keeping its solid walls able to dry out: fix any water getting in first, then use a moisture-open system…

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How do you soundproof a wall so it actually works?

To soundproof a wall you combine four things: more mass, separation from the existing wall, sound-absorbing insulation in the gap and airtight…

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Why can I hear my neighbours through the wall?

You can hear your neighbours because sound is finding a weak point: gaps in the party wall, back-to-back sockets, thinner sections around chimney…

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